DELIVERING QUALITY CUSTOMER SUPPORT EXPERIENCE TO YOUR CLIENTS
DELIVERING QUALITY CUSTOMER SUPPORT EXPERIENCE TO YOUR CLIENTS
Customer service is the department in any firm that responds to inquiries or complaints from clients. It also handles basic post-sale follow-up to ensure that the consumer is satisfied with the firm's offering. When done at mass, this function normally necessitates the use of a database, a framework for storing all client information and interactions. You can also access all of your previous contacts with clients, as well as the insights they provided, through a single platform.
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CUSTOMER SERVICE SOLUTIONS
CUSTOMER SERVICE SOLUTIONS
DESK
Manage your customer services in one single place and enhance agent productivity, promote self-service, coordinate cross-functional service operations, and raise customer satisfaction with Zoho Desk.
ASSIST
Zoho Assist is a cloud-based remote access software and distant support that allows you to offer assistance to customers via the internet and on-demand sessions.
LENS
With the help of the Lens feature on Zoho, you will be able to highlight 3D objects, watch Live Camera Streaming, interact with your clients through VoIP, and much more.
