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Zoho applications · Sales

Bigin by Zoho CRM consulting and implementation.

Bigin is Zoho's pipeline-centric CRM for small businesses. Aurnex designs pipelines, stages and automations that a small team will actually keep up to date, and plans the move to Zoho CRM if you outgrow it.

Bigin by Zoho CRM
Planning workspace
Bigin by Zoho CRM decision dashboardIllustrative executive dashboard
Open deals38Qualified, not yet won
Deal value in pipeline₹12.4LOpen
Proposal win rate42%Proposal → won
Stale deals6No activity 14+ days
Pipeline stage conversionThis quarter · deals at each pipeline stage
Pipeline stage conversion (illustrative sample data)
StageValueFrom previous stage
New64—
Qualified3859%
Proposal1950%
Won842%

8 of 19 proposals were won (42%); six deals with no activity for 14+ days overstate the pipeline.

How Aurnex plans Bigin by Zoho CRM

Four things we agree before configuring Bigin by Zoho CRM.

Agreeing these with your team first means Bigin by Zoho CRM is set up around your process, not the other way round.

01 · The workflow

A simple customer pipeline for a small sales team

02 · The records

Contacts, companies, pipeline stages, activities and notes

03 · The people

Business owners and customer-facing team members

04 · The connections

Email, forms, telephony and basic business reporting

  1. 01DiscoverProcess, users and reports
  2. 02DocumentRequirements and agreed scope
  3. 03ConfigureSet-up, migration and testing
  4. 04AdoptTraining, handover and support
Product information

Review current Bigin by Zoho CRM features with Zoho.

Editions, regional availability and product features can change. Use Zoho's current product page to confirm what is available, then relate it to the documented requirement.

Product information based on official Zoho documentation.
The wider Zoho ecosystem

Zoho applications often planned with Bigin by Zoho CRM.

Most businesses use Bigin by Zoho CRM as part of a wider process. Integration options depend on the applications, editions and region, so Aurnex confirms them during discovery.

Frequently asked questions

Bigin by Zoho CRM questions for planning the right fit.

Is Bigin suitable for my business size?+

Zoho positions Bigin for small businesses (its FAQ cites teams of roughly 1–20 people). Larger or more complex sales operations are usually better served by Zoho CRM.

Can Bigin connect to Zoho Books or QuickBooks?+

Zoho lists integrations with Zoho Books, QuickBooks, Zoho Desk, Zoho Campaigns and others. Aurnex confirms which records should sync and in which direction.

How does a Bigin by Zoho CRM project with Aurnex start?+

Book a free 30-minute Zoho consultation. Online meeting. Aurnex reviews your current process and the other Zoho applications you use or are considering, then recommends an approach, the applications that fit and an appropriate delivery model before any configuration begins.