User readiness
Help administrators and users work confidently after handover.
Plan training and post-handover assistance around the implemented applications, user roles and agreed support coverage.
Role-based training
Prepare end users, managers and administrators for the activities they will perform.
Train the trainer
Enable nominated client trainers to guide their own teams after handover.
Reference material
Provide agreed documentation or recorded guidance for later review.
Paid continued support
Offer AMC and support packages with service levels agreed for the selected plan.
