Zia Agents business guide.
Build and deploy AI agents across your business.
Plan governed business use cases for Zia Agents.
Zia Agents is intended for building and deploying AI agents across business work. A useful evaluation starts with one clearly owned task, the information required for that task and the point at which a person reviews or approves the result.
Teams evaluating an agent for a repeatable business task where the inputs, permitted actions, exceptions and accountable owner can be defined.
- Responding to a defined request using approved information
- Supporting a repeatable task across selected business applications
- Escalating exceptions or uncertain results to an assigned person
- Recording activity so the use case can be reviewed
Define the job, information and controls first.
- 01What exact task is the agent expected to complete?
- 02Which applications and information may it access?
- 03Which actions require review or approval?
- 04Who monitors results, exceptions and access over time?
Practical questions about Zia Agents.
What should the first Zia Agents use case look like?+
Choose a repeatable task with a clear input, expected result, approved information and accountable owner.
Does an AI agent remove the need for process ownership?+
No. The business still needs to define access, approvals, exceptions, monitoring and responsibility for the outcome.
How should a use case be tested?+
Use representative scenarios, expected results, restricted information, error cases and human review before broader use.