Agree the scope before configuration begins.
Aurnex maps application and department assessment, shared-data architecture and phased configuration and confirms who is responsible at each stage. The agreed requirements become the basis for configuration, UAT, training and handover.
Put the workflow before the configuration.
Application and department assessment
Shared-data architecture
Phased configuration
Adoption and continued support
Zoho One implementation services: common questions.
Which departments should go first in a Zoho One rollout?+
Usually the department where manual work or duplicate data causes the most cost, or where other teams depend on its records. Aurnex agrees the order with leadership during the assessment.
How do you avoid duplicate records across Zoho One apps?+
Aurnex agrees which application owns each shared record — such as customers, employees or items — before configuration, and designs the handoffs around that ownership.
When is the implementation scope confirmed?+
Aurnex confirms the scope after documenting the workflow, applications, records, integrations, users and delivery responsibilities.
Can existing data be included?+
Yes. Aurnex reviews the source system, record types, data quality, relationships, attachments and validation requirements before confirming the migration work.
Does Aurnex provide training and support?+
Yes. Training can cover end users and administrators. Paid support options are available after handover, with coverage agreed for each engagement.