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Zoho applications · Project Management

Zoho BugTracker consulting and implementation.

Aurnex configures Zoho BugTracker with severity levels, workflows and rules that get defects to the right developer quickly.

Zoho BugTracker
Planning workspace
Zoho BugTracker decision dashboardIllustrative executive dashboard
Open bugs86All projects
Critical open4Needs fix
Avg. time to resolve3.6 daysLast 30 days
Reopened7%Of resolved
Bugs logged vs resolved (8 weeks)Last eight weeks · bugs per week
Bugs logged vs resolved (8 weeks) (illustrative sample data)
PeriodLoggedResolved
W13835
W24240
W33638
W44039
W54442
W63941
W74140
W83739

Resolution is keeping pace with new bugs; four critical issues remain open.

How Aurnex plans Zoho BugTracker

Four things we agree before configuring Zoho BugTracker.

Agreeing these with your team first means Zoho BugTracker is set up around your process, not the other way round.

01 · The workflow

Software defect capture, triage and resolution

02 · The records

Projects, bugs, severity, status, assignees, comments and releases

03 · The people

Testers, developers, product owners and support teams

04 · The connections

Project work, source repositories, service requests and release reporting

  1. 01DiscoverProcess, users and reports
  2. 02DocumentRequirements and agreed scope
  3. 03ConfigureSet-up, migration and testing
  4. 04AdoptTraining, handover and support
Product information

Review current Zoho BugTracker features with Zoho.

Editions, regional availability and product features can change. Use Zoho's current product page to confirm what is available, then relate it to the documented requirement.

Product information based on official Zoho documentation.
The wider Zoho ecosystem

Zoho applications often planned with Zoho BugTracker.

Most businesses use Zoho BugTracker as part of a wider process. Integration options depend on the applications, editions and region, so Aurnex confirms them during discovery.

Frequently asked questions

Zoho BugTracker questions for planning the right fit.

Can BugTracker workflows be customised?+

Zoho lists custom fields and workflows, automation rules and email notifications.

Which reports are available?+

Zoho mentions reports on logged and resolved bugs.

How does a Zoho BugTracker project with Aurnex start?+

Book a free 30-minute Zoho consultation. Online meeting. Aurnex reviews your current process and the other Zoho applications you use or are considering, then recommends an approach, the applications that fit and an appropriate delivery model before any configuration begins.