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Zoho applications · Marketing

Zoho Thrive consulting and implementation.

Zoho Thrive is a loyalty management platform. Aurnex designs the programme rules — points, VIP tiers, rewards and notifications — and connects it to your store and CRM so you can see whether loyalty is driving repeat purchases.

Zoho Thrive
Planning workspace
Zoho Thrive decision dashboardIllustrative executive dashboard
Member participationShare of 3,860 enrolled members
Member participation (illustrative sample data)
PartShare
Earned and redeemed51%
Earned, never redeemed37%
Inactive12%
Active members3,860Enrolled
Repeat purchase rate34%Members, 90 days
Points redeemed41%Of points issued
Member revenue share28%Of total sales

About 1,430 members earn points but have never redeemed — the clearest group for a reward reminder.

How Aurnex plans Zoho Thrive

Four things we agree before configuring Zoho Thrive.

Agreeing these with your team first means Zoho Thrive is set up around your process, not the other way round.

01 · The workflow

Customer loyalty, referral and reward programmes

02 · The records

Members, programme rules, points, rewards and referrals

03 · The people

Marketing, commerce and customer experience teams

04 · The connections

Commerce activity, customer profiles and campaign communication

  1. 01DiscoverProcess, users and reports
  2. 02DocumentRequirements and agreed scope
  3. 03ConfigureSet-up, migration and testing
  4. 04AdoptTraining, handover and support
Product information

Review current Zoho Thrive features with Zoho.

Editions, regional availability and product features can change. Use Zoho's current product page to confirm what is available, then relate it to the documented requirement.

Product information based on official Zoho documentation.
The wider Zoho ecosystem

Zoho applications often planned with Zoho Thrive.

Most businesses use Zoho Thrive as part of a wider process. Integration options depend on the applications, editions and region, so Aurnex confirms them during discovery.

Frequently asked questions

Zoho Thrive questions for planning the right fit.

Which stores can Zoho Thrive connect to?+

Zoho lists support for Zoho Commerce, Wix, Shopify and custom-built websites.

Which loyalty tools are included?+

Zoho lists points, VIP, a widget and notifications for programme setup.

How does a Zoho Thrive project with Aurnex start?+

Book a free 30-minute Zoho consultation. Online meeting. Aurnex reviews your current process and the other Zoho applications you use or are considering, then recommends an approach, the applications that fit and an appropriate delivery model before any configuration begins.