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Zoho applications · Marketing

Zoho TouchPoint consulting and implementation.

TouchPoint turns business cards, QR codes and email signatures into trackable lead sources. Aurnex designs the touchpoints, lead forms and CRM mapping so every scan has an owner and a follow-up.

Book a free 30-minute Zoho consultation Official Zoho TouchPoint page
Zoho TouchPoint
Planning workspace
Zoho TouchPoint decision dashboardIllustrative executive dashboard
Scans and taps1,860This month
Leads captured214Into CRM
Scan-to-lead rate11.5%Conversion
Top campaignExpo 202638% of scans
Scans by touchpoint typeThis month · scans and taps by touchpoint type
Scans by touchpoint type (illustrative sample data)
CategoryValue
QR codes920
NFC cards540
Digital cards280
Email signatures120

QR codes generate half of all scans; the Expo 2026 campaign accounts for 38% of this month's scans.

How Aurnex plans Zoho TouchPoint

Four things we agree before configuring Zoho TouchPoint.

Agreeing these with your team first means Zoho TouchPoint is set up around your process, not the other way round.

01 · The workflow

Digital contact sharing and follow-up after networking interactions

02 · The records

Profiles, shared contact details, interactions and follow-up activity

03 · The people

Sales representatives, founders and event-facing teams

04 · The connections

CRM records, lead capture and engagement reporting

  1. 01DiscoverProcess, users and reports
  2. 02DocumentRequirements and agreed scope
  3. 03ConfigureSet-up, migration and testing
  4. 04AdoptTraining, handover and support
Product information

Review current Zoho TouchPoint features with Zoho.

Editions, regional availability and product features can change. Use Zoho's current product page to confirm what is available, then relate it to the documented requirement.

Product information based on official Zoho documentation.
The wider Zoho ecosystem

Zoho applications often planned with Zoho TouchPoint.

Most businesses use Zoho TouchPoint as part of a wider process. Integration options depend on the applications, editions and region, so Aurnex confirms them during discovery.

Related Zoho resources

Continue planning for Zoho TouchPoint.

Frequently asked questions

Zoho TouchPoint questions for planning the right fit.

Which touchpoints can TouchPoint manage?+

Zoho lists dynamic QR codes, NFC cards, digital cards and email signatures with call-to-action buttons.

Can scans be tracked?+

Yes. Zoho describes tracking scans by location, campaign and time of day.

How does a Zoho TouchPoint project with Aurnex start?+

Book a free 30-minute Zoho consultation. Online meeting. Aurnex reviews your current process and the other Zoho applications you use or are considering, then recommends an approach, the applications that fit and an appropriate delivery model before any configuration begins.