Zoho CPaaS consulting and implementation.
Zoho CPaaS gives developers one console for transactional email, SMS, WhatsApp and voice. Aurnex designs the message flows, templates and consent handling, and connects them to your apps.
Zoho CPaaS| Period | SMS | Voice | Total | ||
|---|---|---|---|---|---|
| W1 | 24K | 12K | 6,500 | 1,500 | 44K |
| W2 | 25K | 13K | 7,000 | 1,500 | 46.5K |
| W3 | 23K | 12.5K | 7,500 | 2,000 | 45K |
| W4 | 25K | 13.5K | 8,000 | 2,000 | 48.5K |
98.4% of 184K messages were delivered; most of the 2,940 failures are invalid numbers.
Four things we agree before configuring Zoho CPaaS.
Agreeing these with your team first means Zoho CPaaS is set up around your process, not the other way round.
Application-driven communication across supported channels
Senders, recipients, templates, messages, delivery events and consent
Developers, product teams, communication owners and compliance reviewers
Business applications, customer records and supported messaging channels
- 01DiscoverProcess, users and reports
- 02DocumentRequirements and agreed scope
- 03ConfigureSet-up, migration and testing
- 04AdoptTraining, handover and support
Review current Zoho CPaaS features with Zoho.
Editions, regional availability and product features can change. Use Zoho's current product page to confirm what is available, then relate it to the documented requirement.
Product information based on official Zoho documentation.Zoho applications often planned with Zoho CPaaS.
Most businesses use Zoho CPaaS as part of a wider process. Integration options depend on the applications, editions and region, so Aurnex confirms them during discovery.
Zoho CPaaS questions for planning the right fit.
Which channels does Zoho CPaaS support?+
Zoho lists transactional email, SMS, WhatsApp and automated voice calls.
Is every channel available everywhere?+
No. Zoho states SMS is available only in the India data centre and voice in US, India, EU and Australia data centres.
How does a Zoho CPaaS project with Aurnex start?+
Book a free 30-minute Zoho consultation. Online meeting. Aurnex reviews your current process and the other Zoho applications you use or are considering, then recommends an approach, the applications that fit and an appropriate delivery model before any configuration begins.