Zoho Lens consulting and implementation.
Zoho Lens lets an expert see what a technician or customer sees and guide them with AR annotations. Aurnex sets up technician access, session workflows and the link to Zoho Desk or CRM.
Zoho LensTwo product lines resolve below the 75% target — better work instructions are the next step.
Four things we agree before configuring Zoho Lens.
Agreeing these with your team first means Zoho Lens is set up around your process, not the other way round.
Visual remote assistance for equipment or field issues
Sessions, participants, annotations, media and service outcomes
Field experts, technicians and customer-support teams
Service requests, devices and issue documentation
- 01DiscoverProcess, users and reports
- 02DocumentRequirements and agreed scope
- 03ConfigureSet-up, migration and testing
- 04AdoptTraining, handover and support
Review current Zoho Lens features with Zoho.
Editions, regional availability and product features can change. Use Zoho's current product page to confirm what is available, then relate it to the documented requirement.
Product information based on official Zoho documentation.Zoho applications often planned with Zoho Lens.
Most businesses use Zoho Lens as part of a wider process. Integration options depend on the applications, editions and region, so Aurnex confirms them during discovery.
Zoho Lens questions for planning the right fit.
Does the customer need to install an app?+
Zoho describes Zoho Lens as browser-based AR remote assistance; mobile SDKs are also available.
Which tools are included?+
Zoho lists annotations, Live Text, Scan Code, AR measurement, magnify, geolocation and 3D models.
How does a Zoho Lens project with Aurnex start?+
Book a free 30-minute Zoho consultation. Online meeting. Aurnex reviews your current process and the other Zoho applications you use or are considering, then recommends an approach, the applications that fit and an appropriate delivery model before any configuration begins.