Business consulting. Connected through Zoho.
Zoho solutions

Give every customer request a clear path.

Organise customer enquiries, service history, agent work, self-service, and remote support through connected Zoho applications.

Zoho ecosystem expertiseZoho solutions application
DESK logoASSIST logoLENS logo
Customer Service planning

Decide what this part of the business needs to connect.

Review the records, users, handoffs and reports involved, then shortlist the applications that support the agreed scope.

Applications in this solution

Explore the Zoho apps that can support this work.

3 applications in the Customer Service solution area, each considered in the context of your process and connected systems.

Zoho Desk logo

Zoho Desk

Manage your customer services in one single place and enhance agent productivity, promote self-service, coordinate cross-functional service operations, and raise customer satisfaction with Zoho Desk.

Zoho Assist logo

Zoho Assist

Zoho Assist is a cloud-based remote access software and distant support that allows you to offer assistance to customers via the internet and on-demand sessions.

Zoho Lens logo

Zoho Lens

With the help of the Lens feature on Zoho, you will be able to highlight 3D objects, watch Live Camera Streaming, interact with your clients through VoIP, and much more.

Areas to discuss

Connect the applications to the work.

  • 01Ticket and enquiry management with Zoho Desk
  • 02Agent productivity and service workflows
  • 03Customer self-service requirements
  • 04Remote assistance with Zoho Assist
Related client story

TechnoDoc Solutions

One connected environment for business operations.

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Read the documented story
Ready when you are

Let's talk about
your business.

Share what your teams manage today and what you want to improve. We'll start with your requirements.

Aurnex team member ready to discuss your Zoho requirements